Digital Banking Upgrade

The hub for everything related to your
digital banking experience!

Our new upgraded digital banking platform will be live on July 15, 2024. Your virtual branch will be recreated and redesigned, making online and mobile banking simpler, safer, and more secure.

If you use our mobile banking app, please visit the Apple App Store or Google Play Store to be sure our App is updated to the latest version on your mobile device. If the new app update doesn’t install automatically, click one of the buttons below to download the latest Koin CU Mobile App. You can also search “Koin Credit Union” to find the app manually.

Download on the Apple App Store
Get it on Google Play Badge

We are here to help! If you can’t find the answers you need here, please call Member Services at 800-833-6805 or email us at memberservices@koincu.org.

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The Features You Already Love,
Plus More

Our new digital banking has a sleek, updated interface that works on your desktop, laptop, tablet, mobile, or smart watch (balances only) — giving you the freedom to do your banking wherever and whenever

Say hello to enhanced features and services to help you take control of your finances:

LiveChat

Get answers and upload files with live chat support, available during business hours.

Language Support

Spanish language options on both online banking and mobile banking.

Personal Dashboard

Organize and view your financial accounts the way you want.

Light/Dark Mode

Instantly change the appearance of your screen to improve your viewing experience.

Left-Handed Friendly

Left handed? Use the left-handed toggle mode to improve your experience.

Colorblind Accessibility

A suite of visual themes to help those with visual sensitivity and impairments bank comfortably.

Card Services

Easily manage your Koin CU Debit Card, including notifying us of your travel plan.

Credit Score

Get real-time credit score, full credit report, monitoring, and more for free!

News & Updates

We want to make sure that you have all the information you need to make the most of your online and mobile banking. Over the next couple of months, we’ll continue to share up-to-date information via email, our website, and social media channels.

News and Updates

DateArticle
06/01/2024Statement Message
6/5/2024Social Media Post
7/1/2024Text Nudge
7/1/2024Email
7/14/2024Text Campaign